Privacy Policy

Information We Collect

valorenquavys collects various types of information to provide you with seasonal investing education and platform services. When you create an account, we gather basic details like your name, email address, and phone number. We also track how you interact with our educational materials and investment tracking tools.

How We Use Your Information

Your information helps us create better educational experiences and personalized learning journeys. We analyze seasonal market patterns and align them with your learning preferences to suggest relevant courses and materials. This isn't about making investment promises - it's about providing educational value that matches your interests.

We use your data to send educational newsletters, course updates, and seasonal market insights. You'll receive information about upcoming webinars, new learning modules, and research publications that could enhance your financial literacy. We never share your personal details with third-party marketers or financial service providers without your explicit consent.

Data Protection and Security

We implement multiple layers of security to protect your personal information. Our servers use encryption protocols that meet South African banking standards, and we regularly update our security measures to address emerging threats. Your data is stored on secure servers with restricted access and comprehensive backup systems.

We maintain detailed logs of data access and modifications, ensuring complete transparency in how your information is handled. Our security team monitors for suspicious activity 24/7 and has protocols in place for immediate response to potential threats.

Your Privacy Rights

Under South African privacy laws, including the Protection of Personal Information Act (POPIA), you have specific rights regarding your personal data. You can request access to all information we hold about you, ask for corrections to inaccurate data, or request deletion of your account and associated information.

To exercise these rights, simply contact our privacy team through the channels listed below. We respond to all privacy requests within the legally required timeframes and provide detailed explanations of any actions taken on your behalf.

Data Retention and Deletion

We retain your personal information only as long as necessary to provide educational services and comply with legal obligations. Educational progress data is kept for seven years to support long-term learning analytics and course improvement initiatives. Marketing preferences and communication logs are retained for three years after account closure.

When you request account deletion, we begin the removal process immediately. Some information may be retained for legal compliance purposes, but all personally identifiable details are anonymized or deleted within 90 days. We maintain detailed deletion logs to demonstrate compliance with privacy regulations.

Sharing and Third Parties

valorenquavys does not sell personal information to third parties. We work with trusted service providers who help deliver educational content and maintain platform functionality. These partners include cloud hosting services, email delivery systems, and educational content providers who operate under strict privacy agreements.

We may share anonymized, aggregated data for research purposes or to improve seasonal investing education broadly. This information cannot be traced back to individual users and helps advance financial literacy initiatives across South Africa and other markets we serve.

Cookies and Tracking

Our platform uses cookies to enhance your learning experience and remember your preferences. We use session cookies to maintain login status and persistent cookies to track educational progress and customize content recommendations. You can manage cookie preferences through your browser settings, though some platform features may be limited without certain cookies.

We use analytics tools to understand how users engage with educational materials, helping us improve course design and content delivery. This tracking is focused on learning outcomes and user experience rather than commercial targeting or advertising purposes.